HTML Writers Guild Guild Operations About

Who to Contact at HWG

The HTML Writers Guild is primarily a virtual organization; our staff and volunteers are located around the globe. Thus, the easiest way to reach us is via email. All email sent to Guild administrative addresses are logged, and we have a two-day response policy. The list of email addresses is below. We also maintain a (physical) office in Pasadena, Ca.


Membership Questions

Lost Password or Member ID

If you have lost your membership ID number (7 digit number) or your password, please go to http://support.iwanet.org and include your full name, any email addresses you might have signed up under, and your membership ID (if you remember it).

Member Application Problems

Before sending mail on Member Application Problems, be sure to read the New Member FAQ. If you continue to have problems, go to http://support.iwanet.org.

Logo Program

The Guild's logo is provided for use by our members and others who wish to link to the HTML Writers Guild; it is not intended for use as a seal of quality or a guarantee of conduct. If you have questions about our logo policy, you can go to http://support.iwanet.org.

Mailing List Problems

Before sending mail to the Mailing List Manager, be sure to check the Mailing List Pages to see if your question has already been answered.

List Guides

List Guides can assist you in using the Guild's lists effectively. The List Guides are listed at: http://www.hwg.org/lists/lg_list.html The List Guide Manager's address is hwg-lgmanager@hwg.org.

List Admin

The Mailing List Administrator help you with problems regarding subscribing and unsubscribing. Please check the relevant mailing list page for instructions before mailing the List Admin. The List Admin's address is lo-manager@hwg.org.

Frequently Asked Questions

The Guild maintains a comprehensive archive of FAQS (Frequently Asked Questions). Be sure to check this out. If you have questions or comments on FAQs, please go to: http://support.iwanet.org

Guild Programs and Services

Online Education Program

General questions or inquiries about the Guild's Online Education Program can be directed to .

Website Questions / Error Reports

If you need to report an error on a webpage, notify us of out-of-date information, or just tell us we are doing a good job, send mail to the page maintainer listed at the bottom of each page or go to http://support.iwanet.org.

AWARE Center

The HTML Writers Guild sponsors the Accessible Web Authoring Resources and Education Center, a central repository for information related to creating accessible websites for people with disabilities. You learn more about the Center at aware.hwg.org.

Guild Operations

Guild Corporate

For questions regarding the Guild's structure, programs, and other organizational questions, please go to: http://support.iwanet.org. Members of the media are welcome to visit our Press Room.

Marketing and Advertising Inquiries

If you are interested in advertising your web-related product or service to members of the HTML Writers Guild by sponsoring programs.

All Other Questions

If you need assistance with something else not listed on this page, please direct your question to http://support.iwanet.org. Please be specific about your problem and give us sufficient information to assist you.

Help with HTML

Please do not send HTML questions to support -- we cannot help you with writing your web pages. For HTML questions, visit the Guild's Resources Collection or FAQs Index. or join one of our discussion lists and ask your question there.


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This page is maintained by Site Contacts. Last updated on 22 January 2004.
Copyright © 2004 by the International Webmasters Association/HTML Writers Guild.