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Who to Contact at HWGThe HTML Writers Guild is primarily a virtual organization; our staff and volunteers are located around the globe. Thus, the easiest way to reach us is via email. All email sent to Guild administrative addresses are logged, and we have a two-day response policy. The list of email addresses is below. We also maintain a (physical) office in Pasadena, Ca.
Membership QuestionsLost Password or Member IDIf you have lost your membership ID number (7 digit number) or your password, please go to http://support.iwanet.org and include your full name, any email addresses you might have signed up under, and your membership ID (if you remember it). Member Application ProblemsBefore sending mail on Member Application Problems, be sure to read the New Member FAQ. If you continue to have problems, go to http://support.iwanet.org. Logo ProgramThe Guild's logo is provided for use by our members and others who wish to link to the HTML Writers Guild; it is not intended for use as a seal of quality or a guarantee of conduct. If you have questions about our logo policy, you can go to http://support.iwanet.org. Mailing List ProblemsBefore sending mail to the Mailing List Manager, be sure to check the Mailing List Pages to see if your question has already been answered. List GuidesList Guides can assist you in using the Guild's lists effectively. The List Guides are listed at: http://www.hwg.org/lists/lg_list.html The List Guide Manager's address is hwg-lgmanager@hwg.org. List AdminThe Mailing List Administrator help you with problems regarding subscribing and unsubscribing. Please check the relevant mailing list page for instructions before mailing the List Admin. The List Admin's address is lo-manager@hwg.org. Frequently Asked QuestionsThe Guild maintains a comprehensive archive of FAQS (Frequently Asked Questions). Be sure to check this out. If you have questions or comments on FAQs, please go to: http://support.iwanet.org Guild Programs and ServicesOnline Education ProgramGeneral questions or inquiries about the Guild's Online Education Program can be directed to . Website Questions / Error ReportsIf you need to report an error on a webpage, notify us of out-of-date information, or just tell us we are doing a good job, send mail to the page maintainer listed at the bottom of each page or go to http://support.iwanet.org. AWARE CenterThe HTML Writers Guild sponsors the Accessible Web Authoring Resources and Education Center, a central repository for information related to creating accessible websites for people with disabilities. You learn more about the Center at aware.hwg.org. Guild OperationsGuild CorporateFor questions regarding the Guild's structure, programs, and other organizational questions, please go to: http://support.iwanet.org. Members of the media are welcome to visit our Press Room. Marketing and Advertising InquiriesIf you are interested in advertising your web-related product or service to members of the HTML Writers Guild by sponsoring programs. All Other QuestionsIf you need assistance with something else not listed on this page, please direct your question to http://support.iwanet.org. Please be specific about your problem and give us sufficient information to assist you. Help with HTMLPlease do not send HTML questions to support -- we cannot help you with writing your web pages. For HTML questions, visit the Guild's Resources Collection or FAQs Index. or join one of our discussion lists and ask your question there. |